To use the expression “Diamond” solely for “Natural Diamond”.
Full disclosure (including all treatments, if any, to natural diamonds); and where the term “diamond” is part of an expression, the word “artificial” “man-made”, “synthetic” or another similar wording must be used to indicate, taken as a whole, that the article concerned is not a natural diamond.
Practice professional diligence and provides honest and factual information and services to the consumers. Clear and precise representations of your products and services to avoid misunderstanding.
Implement internal control (e.g. system of warranty) and/or equip with necessary equipment to ensure the diamond trading is natural and treatment are fully disclosed.
True representation, including clear and accurate invoice, which listed the Carat weight, Color, Clarity and Cut Shape of solitaires diamond 30 points and above.
Observe and full adherence to all related Hong Kong SAR government imposing regulations on trading in diamond and jewellery which may be added or revised from time to time.
If any complaint being filed by consumers, members are obligated to co-operate with the DFHK to ensure customer satisfaction. It has been the policy of the DFHK that synthetic gems must be declared by the seller and as such the Federation will take severe action against any member who is found to knowingly misrepresent or fail to disclose synthetic diamonds.